Global Concierge Services - ICC Evaluation Service, LLC (ICC-ES)

ICC-ES: Your Global Concierge

ICC-ES, a subsidiary of the International Code Council, is your trusted global partner in testing, inspection, and certification. Through the Global Concierge Program, ICC-ES offers a seamless, single-point-of-contact solution for manufacturers navigating complex international certification requirements.

Your dedicated ICC-ES concierge will manage the entire process—coordinating, testing, inspections, and
documentation across regions—ensuring that your product reaches target markets efficiently, cost-effectively,
and in full compliance with local codes and standards.

With the ICC-ES Global Concierge Program, you will:

Be assigned a single client manager (your concierge) for personalized service
Have your unique project needs understood and communicated clearly
Gain access to qualified, accredited labs for global testing requirements
Receive coordinated oversight, inspection, and assessment services
Achieve certification for your product to local code requirements in each target market
Be issued a Global Certification Passport to document and streamline compliance

Global Certification Passport

The Global Certification Passport is the hallmark deliverable of ICC-ES’s Global Concierge Program. It is a
consolidated report that houses all certification details required for exporting a product to multiple jurisdictions.
Publicly accessible online, the passport simplifies approval processes and helps manufacturers manage certification renewals, inspections, and testing obligations more efficiently.

What’s included in a Global Certification Passport?

A consolidated summary of reports for all jurisdictions where your product will be exported
Official certificates and licenses under each national or regional certification scheme
A single, streamlined, and accessible document that enhances market credibility
Expert support from ICC-ES’s Global Concierge service, including scheduled factory inspections across countries and coordination of all required testing

Testing Capabilities

ICC-ES offers in-house testing through ISO/IEC 17025-accredited labs and leverages a global network of ILAC MRA-recognized partner laboratories. Our custom testing services offer fast turnaround times and a comprehensive scope, ensuring that manufacturers receive the reliable data needed for certification and market approval worldwide.

ICC-ES provides testing through mutliple avenues:

ICC-ES-owned laboratories in the US
Internationally recognized ILAC MRA partner labs
Client-preferred labs, when applicable
Accredited test methods for fire, structural, durability, plumbing and more.
Tailored test plans for products ranging from adhesives to deck systems, insulation, plumbing fixtures, and more.

Learn more about testing here.

Global Reach: Market Access and Strategic Alliances

With accreditations and partnerships across key regions, ICC-ES empowers manufacturers to expand confidently
into global markets. From Oceania to the Middle East and North America, ICC-ES supports certification schemes
such as CodeMark Australia, WaterMark, EPA WaterSense, and Civil Defense approvals in the MENA region.
Our international recognition and alliances streamline entry into regulated markets and ensure acceptance by
government authorities.

ICC-ES covers key international markets:

Australia & New Zealand: JASANZ-accredited to evaluate to CodeMark and WaterMark schemes
MENA region: UAE Civil Defense & Saudi Building Code compliance
Canada: SCC-accredited product listings and proprietary Acceptance Criteria (AC)
United States: A2LA and ANAB accreditations and proprietary AC-based evaluations for innovative products
Strategic partnerships with conformity assessment bodies and testing and inspection agencies worldwide

Accreditation & Scope of Services

ICC-ES is backed by globally-recognized accreditations, ensuring that its evaluation, testing, and certification
processes meet the most rigorous standards in the industry. From Evaluation Service Reports (ESRs) to PMG
listings, Environmental Product Declarations (EPDs), and customized conformity assessment services, ICC-ES
delivers total solutions across all major building and plumbing product sectors.

ICC-ES is accredited by multiple organizations and offers a wide scope of services:

ISO/IEC 17065 and 17025 accredited by ANAB, A2LA, SCC,
IAS, and JASANZ
Accredited to certify to CodeMark, WaterMark,
WaterMark Lead Free, EPA WaterSense, and ENERGY STAR®
Services across building, plumbing, mechanical, solar, and environmental product categories
Proprietary Acceptance Criteria (ACs) trusted by U.S. and Canadian building officials
Support for sustainability programs, including EPDs

Learn more about accreditations here.